Serato DJ Pro General Discussion

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 Serato DJ Pro General Discussion
Issues with Dj pro
Talk about Serato DJ Pro, expansion packs and supported hardware

Issues with Dj pro

Conbro 8:44 PM - 11 December, 2025
hi everyone,

I have a rane performer which fully unlocks Serato when connected. I recently upgraded to seratos most recent software and there was an offer for a trial and then my next month for a dollar. obviously I took it. since then my software is only showing the basic version which doesn't show the unlocked version of software. any and all suggestions are welcomed.

thanks

Connor
popnwave 10:00 PM - 11 December, 2025
open a ticket with support - they can look at your profile.
Conbro 10:07 PM - 11 December, 2025
yeah I have, I was just being impatient haha and trying to troubleshoot myself.
DjSyndic8 10:57 PM - 11 December, 2025
Quote:
hi everyone,

I have a rane performer which fully unlocks Serato when connected. I recently upgraded to seratos most recent software and there was an offer for a trial and then my next month for a dollar. obviously I took it. since then my software is only showing the basic version which doesn't show the unlocked version of software. any and all suggestions are welcomed.

thanks

Connor


check your account, how many computers do you have, attached to your account?
Conbro 11:03 PM - 11 December, 2025
just the one - my Mac which is what im using
DjSyndic8 1:41 AM - 12 December, 2025
Quote:
open a ticket with support - they can look at your profile.


Popnwave is correct, could be a glich...